FAQ
How do I place an order?
To view product details, simply click on the product image or name. After selecting your preferred options, such as color or size, choose the quantity you'd like to purchase. You can either add the item to your cart for later or click "Buy It Now" to proceed directly to checkout. You can access your cart at any time using the cart icon located at the top of the page.
If you need any assistance, our support team is always happy to help at contact@worvane.com.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and Klarna for installment payments.
How much does shipping cost?
We offer free shipping and handling on all orders within the United States.
How long does shipping take?
Shipping times may vary depending on your location. For full details on processing and delivery times, please visit our Shipping Policy page.
Do you ship internationally?
Currently, we ship within the United States only.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email containing your tracking number. You can also check your order status at any time on our Track Your Order page.
What is your return policy?
We offer a 30-day return policy. If you're not completely satisfied with your purchase, you may request a return in accordance with our Refund Policy.
How do I start a return or exchange?
Simply email us at contact@worvane.com with your order number and the reason for your request. Our support team will guide you through the next steps.
What if my item arrives damaged or defective?
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at contact@worvane.com with your order number and photos of the issue. Our team will review the situation and work with you to provide an appropriate solution.
Are your products easy to install or set up?
Most of our products are designed for convenient everyday use. Where applicable, assembly or installation instructions are provided on the product page or included with the product.
Are your products suitable for everyday use?
Yes. Most of Worvane products are designed for regular daily use and are made to perform reliably under normal household conditions.
Can I modify or cancel my order?
If your order has not yet been processed, please contact us as soon as possible at contact@worvane.com. While we cannot guarantee changes once an order has been placed, we will do our best to accommodate your request.
Is my payment information secure?
Yes. All transactions are processed through secure and encrypted payment providers to ensure your personal and payment information remains protected.
How can I contact customer support?
You can reach us anytime at contact@worvane.com. Our customer support team aims to respond to all inquiries within 24 business hours.
Phone: +1 (406) 316-0268
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (MST)